Shipping policy

Thank you for visiting and shopping at https://www.boliy.com, Following are the terms and conditions that constitute our Shipping Policy.

    Shipping Status

      We try our best to send out your packages on time every day! Working time: Monday to Saturday, Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.

        Receiving Time

          Receiving time = Processing time +Shipping time.

          • Processing time: Normally 1-3 Business Days

          The time we are talking about is a business day and may be delayed if we encounter holidays.
          • Shipping Time&Shipping Fees
          United Kingdom, United States, Australia, Canada, New Zealand, Rest of world
          (238 countries and regions):
            Free Shipping( 6-9 business days) - Free ( All Orders )

              Delivery

                You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
                  Please contact us within 3 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

                    Important Notice:

                    • Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.

                    • Processing time: In order to guarantee the quality of our products, https://www.boliy.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.

                    • Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.

                    • In Covid-19 outbreak, international logistics may encounter a 5-8-day delay.

                    Custom Tax or Duty

                    • Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.

                    Tips for shipping:

                    • For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.

                    • Unsuccessful delivery caused by blank mobile column cannot be compensated.

                    • PO Box  is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by https://www.boliy.com.

                    • We apologize that military addresses (APO, FPO, DPO) cannot be delivered.